Golf Cart Help Center

Street Ready means a golf cart comes equipped with many of the features commonly used for neighborhood and community driving, such as headlights, taillights, turn signals, brake lights, mirrors, seat belts and a horn. Being Street Ready does not automatically make a cart legal to drive on public roads.

Street Legal / LSV refers to a vehicle that meets the requirements to be titled and registered as a Low-Speed Vehicle (LSV). LSV requirements can include additional equipment, certification, registration, insurance and other state or local requirements.

The important difference: Street Ready describes the cart's equipment. Street Legal describes its legal vehicle classification and ability to operate on approved public roads.

Rules vary by state and municipality, so Freedom Custom Carts can help you understand which option makes sense for where you plan to drive.

Lithium batteries have become the preferred power source for many modern golf carts because they offer a combination of performance, convenience and low maintenance.

Compared with traditional lead-acid batteries, lithium batteries are significantly lighter, require no watering or routine battery maintenance, charge faster and typically provide a much longer service life. They also maintain more consistent power as the battery discharges, so the cart's performance doesn't gradually fall off the same way it can with lead-acid batteries.

Lithium also makes ownership easier. There are no water levels to check, no battery acid to clean up and substantially less day-to-day battery maintenance.

That's why you'll now find lithium power standard or available across many of the new carts we carry at Freedom Custom Carts.

Good charging habits help your lithium battery perform properly and maximize its service life. We recommend charging your cart after use rather than routinely running the battery down to a very low state of charge.

Whenever possible, plug the charger directly into a properly grounded wall outlet on a circuit capable of handling the load. If an extension cord is necessary, use a heavy-duty 12-gauge or larger cord and keep it as short as practical. Avoid lightweight household extension cords, power strips and overloaded garage circuits.

Allow the charger to complete its normal charging cycle and follow the charging instructions provided for your specific cart and battery system. Different lithium batteries use different battery-management systems, so the manufacturer's recommendations should always take priority.

If your cart will be stored for an extended period or exposed to freezing temperatures, charging and storage recommendations may be different. See our Winter Storage guide for those situations.

At Freedom Custom Carts, our general rule for everyday use is ABC — Always Be Charging. When you’re finished using your cart, we generally recommend plugging it in so it is charged and ready for your next ride.

Many modern golf cart charging systems are designed to manage the charging cycle automatically once the battery reaches the proper charge level. However, charging and long-term storage procedures can vary by cart, battery and charger manufacturer.

Always follow the manufacturer’s instructions for your specific cart and battery system, particularly for extended or seasonal storage. If you’re unsure what applies to your cart, contact Freedom Custom Carts and we can help point you in the right direction.

Charging time depends on the battery type, charger and how discharged the battery is when you plug it in. A cart that is only partially discharged may recharge fairly quickly, while a deeply discharged battery can take several hours.

Lithium systems generally charge faster than traditional lead-acid batteries, but actual charging time varies by battery capacity and charger output. Some of the newer carts we sell also display the current charge level while plugged in and may even show an estimated time remaining until the battery is fully charged.

As a best practice, plug the cart in when you’re finished using it and allow the charger to complete its normal charging cycle. If charging begins taking noticeably longer than usual, or the charger never appears to finish, there may be an issue with the batteries, charger or charging system.

Freedom Custom Carts can inspect the charging system and load test lead-acid batteries if you’re concerned about charging performance.

With proper charging, watering and maintenance, a set of lead-acid golf cart batteries will typically last around 4–6 years, though actual life can vary depending on use, storage and charging habits.

Common signs that the batteries may be nearing the end of their life include reduced range, slower acceleration, longer charging times, difficulty holding a charge or needing to be charged more frequently.

If you’re unsure about the condition of your batteries, Freedom Custom Carts offers battery load testing to help evaluate the health of the battery pack and determine the best next step.

Lead-acid batteries usually give you some warning before they completely fail. Common signs include reduced range, slower acceleration, needing to charge more often, longer charging times, or the cart feeling weaker under load or on hills.

You may also notice one or more batteries testing lower than the rest of the pack or requiring more frequent watering than usual.

If you’re unsure about the condition of your batteries, we offer battery load testing to help determine the health of the pack. If the batteries are nearing the end of their life, we can also help you decide whether a full replacement set or a lithium conversion makes the most sense.

If you’d like us to take a look, fill out our service/request form with your cart’s make, model, year and a brief description of the issue. Photos are helpful when applicable.

At Freedom Custom Carts, our best practice is to replace the entire lead-acid battery set rather than a single battery.

Mixing one new battery with older batteries can lead to uneven charging, inconsistent performance and additional battery problems. For that reason, we recommend replacing the full set so the batteries are matched and working together properly.

If you’re unsure about the condition of your batteries, we offer battery load testing to help determine the health of the pack. If the batteries are nearing the end of their life, we can also help you decide whether a full replacement set or a lithium conversion makes the most sense.

If you’d like us to take a look, fill out our service/request form with your cart’s make, model, year and a brief description of the issue. Photos are helpful when applicable.

In many cases, yes. A lithium conversion can be a great way to update an older electric golf cart by reducing battery weight, eliminating routine battery watering and providing more consistent performance.

Compatibility depends on the cart’s make, model, year and electrical system. Some older carts may require additional components or upgrades, and certain models may not be good candidates for a straightforward conversion.

Freedom Custom Carts offers several lithium battery options at different price points based on your cart, how you use it and your budget. We can recommend the right setup and handle the installation for you, or provide a lithium battery kit for DIY installation when available.

To get started, fill out our service/request form with your cart’s make, model, year and current battery setup. Photos are helpful as well. That gives our team the information we need to recommend the right lithium option.

If your golf cart won’t charge, start by making sure the charger is securely connected to both the cart and a working electrical outlet. Check the charging cord, plug and receptacle for any obvious damage, loose connections or debris that could prevent a proper connection.

A charger may also fail to start if the battery pack voltage is too low, a battery has failed, or there is an issue with the charger or charging system. Lithium battery systems may also have battery-management protections that prevent charging if the battery has gone into a sleep or protection mode.

If the problem continues, Freedom Custom Carts can diagnose the charging system and load test lead-acid batteries to help determine whether the issue is with the batteries, charger or another component.

Proper winter storage helps protect your battery and keeps your cart ready when warmer weather returns.

For lithium carts, fully charge the battery before extended storage and follow the storage recommendations for your specific battery and cart. Avoid charging a lithium battery when temperatures are below the manufacturer's minimum charging temperature.

One of the biggest problems we see is a cart that has been left plugged in and unattended for an extended period. Don't assume that because the charger is plugged in, the battery is being maintained. Periodically check your cart and battery. If appropriate for your charger, disconnect and reconnect it to confirm that a charging cycle begins.

If a lithium battery becomes deeply discharged, the Battery Management System (BMS) may enter a protection state and the normal charger may not be able to initiate a charge. This can result in a completely dead cart that requires additional service or a manufacturer-specific recovery procedure.

Before storage, also check tire pressure, remove unnecessary accessories drawing power and follow the power-off or storage procedure recommended for your specific cart.

Before driving your golf cart after an extended period of storage, take a few minutes to make sure the cart and battery are ready to go.

Start by checking the battery's state of charge and confirm that the cart powers on normally. If the battery needs charging, connect the proper charger and allow it to complete a full charging cycle before driving.

Check your tire pressure and inspect the tires for damage or flat spots. Test the brakes, steering, headlights, brake lights, turn signals, horn and other safety equipment before heading out.

If the cart was stored with the charger connected, don't assume the battery remained charged simply because it was plugged in. Verify the battery level and make sure the charger operates normally.

If the cart is completely dead or the charger will not begin charging, stop there. The battery may be deeply discharged or in a protection state and could require a manufacturer-specific recovery procedure.

If your lithium golf cart is completely dead and the charger will not start, the battery may have become deeply discharged. When this happens, the Battery Management System (BMS) may enter a protection or sleep state and the cart's normal charger may not be able to initiate a charge.

First, confirm the charger has power, the outlet is working and all charging connections are fully seated. If your cart has a main power switch or battery power button, verify that it is in the correct position.

If the cart still will not power on or accept a charge, don't attempt to jump the lithium battery, bypass the BMS or use a charger that isn't designed for your battery. Recovery procedures vary by battery manufacturer and cart.

Contact Freedom Custom Carts with your cart's make, model and battery information. We can help determine the correct next step and whether the battery requires a wake-up or recovery procedure.

If your golf cart will not turn on, start with the simple things. Make sure the key or ignition is in the correct position and, if your cart uses a key fob or proximity key, make sure the fob is near the cart and the battery inside the fob is working.

Also verify that the cart is in the proper operating mode and, where applicable, that the Run/Tow switch, main power switch or battery disconnect is in the correct position.

If the cart is completely dead and will not accept a charge, see our lithium battery troubleshooting guidance, as that may require a battery-specific wake-up or recovery procedure.

If the cart still will not power on, Freedom Custom Carts can diagnose the electrical and battery system to determine what is preventing it from starting.

If your golf cart suddenly loses power, the first priority is getting the cart to a safe location and out of the roadway if it can be moved safely. Depending on where you are, that may mean getting it back to your driveway, a nearby parking area or the golf course clubhouse.

Many carts have a manufacturer-specific procedure that may allow a disabled cart to be moved, such as placing it into tow or neutral mode, releasing an electronic motor brake, or waking or power-cycling the battery. Check the Brand-Specific Help section of this Help Center for information that may apply to your cart. Because these procedures vary by make and model, do not force the cart to roll or use instructions intended for a different vehicle.

You are also welcome to call Freedom Custom Carts. In some situations, our team may be able to help identify a simple tow-mode, battery or reset procedure over the phone based on your cart’s make and model.

Freedom Custom Carts does not currently provide same-day emergency towing. If the cart is stranded in a roadway or another unsafe location and cannot be moved, you may need to contact a local tow-truck or roadside service to get it somewhere safe.

Once the cart is secure, fill out our service/request form with the make, model, year, battery information and a description of what happened so our team can help determine the cause and the best next step.

A golf cart that feels noticeably weaker on hills may be dealing with a battery, motor, controller or drivetrain issue. Low battery voltage, aging lead-acid batteries, poor battery connections, excessive weight, tire pressure and certain electrical problems can all affect how the cart performs under load.

Some loss of speed on a steep hill can be normal depending on the cart, but a significant change from how it normally performs is worth checking.

Freedom Custom Carts can inspect the cart, test the battery system and help determine whether the issue is battery-related or coming from another component.

If you’d like us to take a look, fill out our service/request form with your cart’s make, model, year and a brief description of what you’re experiencing.

Pulling to one side or uneven tire wear can be caused by incorrect tire pressure, alignment issues, worn steering or suspension components, damaged tires or wheels, or differences in tire size or condition.

Start by checking that all tires are properly inflated and visually inspect them for uneven wear or damage. If the cart continues to pull, feels unstable, or the steering wheel is no longer centered, it should be inspected before the problem gets worse.

Freedom Custom Carts can check the tires, steering, suspension and alignment to help identify the cause.

If you’d like us to take a look, fill out our service/request form with your cart’s make, model, year and a brief description of what you’re experiencing. Photos of the tires can also be helpful.

New or unusual noises can come from several areas, including the suspension, steering, brakes, wheels, drivetrain or loose accessories. Some sounds may be minor, while others can be an early sign of a worn or damaged component.

If the noise is getting worse, happens consistently while turning or braking, or is accompanied by vibration, pulling, reduced performance or another change in how the cart drives, it’s a good idea to have it inspected.

Freedom Custom Carts can help diagnose the source of the noise and determine whether anything needs to be adjusted, repaired or replaced.

If you’d like us to take a look, fill out our service/request form with your cart’s make, model, year and a brief description of when the noise occurs. A short video or audio clip can also be very helpful.

If your golf cart will not move, the correct procedure depends on the brand, model, year and battery system.

Select your cart brand above for the specific instructions for your cart. Depending on the model, you may need to wake or reset the battery, place the cart in Neutral or Tow mode, use a Run/Tow switch, or manually release an electronic parking brake.

Do not force or drag the cart if it will not roll freely. Moving a cart without properly releasing the brake or drivetrain can damage components.

Regular maintenance helps keep your golf cart safe, reliable and performing the way it should. Maintenance schedules vary by manufacturer, model and how the cart is used, and some manufacturers recommend service more frequently than once a year.

At Freedom Custom Carts, we recommend following the manufacturer's service schedule for your specific cart along with routine inspections to identify wear or developing issues.

Depending on your cart and service interval, maintenance may include inspecting the brakes, steering and suspension, checking tires and tire pressure, inspecting electrical and charging components, checking lights and accessories, tightening hardware and performing other manufacturer-recommended services.

Freedom Custom Carts also offers annual maintenance service to make routine ownership easier. You can drop your cart off at one of our locations, or we offer pickup and delivery for annual maintenance.

Preventive maintenance can help catch smaller issues before they become larger repairs and keep your cart ready when you need it.

A few simple checks between professional services can help keep your golf cart safe, reliable and performing properly.

Check your tire pressure regularly. Proper inflation helps with handling, ride quality, tire wear and range. Use the recommended PSI for the tires installed on your cart rather than assuming every golf cart uses the same pressure.

Look over your tires and wheels. Watch for uneven wear, damage, low tread or anything that looks loose or unusual.

Test your lights and safety equipment. Periodically check your headlights, brake lights, turn signals, horn, mirrors and seat belts, especially if you regularly drive in your neighborhood or on public roads where permitted.

Pay attention to how the cart feels and sounds. New squeaks, vibrations, steering changes, unusual brake feel or noises are worth addressing before they develop into larger problems.

Keep the cart and charging area clean and dry. Periodically inspect the charging cord, plug and visible connections for damage, and follow the proper charging practices for your battery system.

Most importantly, don't ignore changes in the way your cart drives, charges or operates. If something doesn't seem right, having it checked early can often prevent a larger repair.

The correct tire pressure depends on the tire and cart setup, so always check the recommended pressure listed on the tire and follow any manufacturer guidance for your specific cart.

Running tires too low can cause excessive wear, poor handling and reduced range, while overinflation can create a harsher ride and uneven tire wear. Tire pressure should be checked regularly, especially when temperatures change or the cart has been sitting for an extended period.

If you’re unsure what pressure is right for your cart, Freedom Custom Carts can inspect your tires and help make sure they’re properly inflated and wearing evenly.

Freedom Custom Carts does not recommend pressure washing a golf cart.

High-pressure water can be forced into electrical connections, switches, charging ports, battery compartments and other components that are not designed for direct high-pressure spray.

For routine cleaning, we recommend washing the cart by hand with mild soap, water and a soft cloth or sponge. A garden hose with normal water pressure can also be used carefully, while avoiding direct spray on electrical components and charging areas.

Always follow the cleaning recommendations in your cart manufacturer’s owner’s manual, as procedures can vary by model.

The more information we have about your cart and the issue you’re experiencing, the easier it is for our team to determine the best next step.

When submitting a service request, include your cart’s make, model and year if known, along with a description of the problem and when it occurs. Battery type, recent repairs or modifications and any warning messages or unusual sounds can also be helpful.

Photos and short videos are especially useful for visible damage, noises or intermittent issues. If you purchased your cart from Freedom Custom Carts, your Bill of Sale may also contain helpful identifying information.

Fill out our service/request form with as much detail as possible and our team will follow up from there.

One of the best things about owning a golf cart is making it fit the way you actually use it. While accessories vary by customer, wheels and tires are one of the most popular upgrades we see at Freedom Custom Carts.

A new wheel and tire setup can completely change the look of a cart and, depending on the setup, can also change ride characteristics, ground clearance and how the cart performs for its intended use.

Other popular additions include enclosures, golf bag attachments, storage solutions, coolers, sound systems and other comfort and convenience accessories.

Before adding accessories, it's worth looking at what's already included with your cart. Many newer models come well equipped from the factory, and we'll help you choose upgrades that actually make sense for how you plan to use it.

If you're purchasing a new cart, we can also have accessories installed before delivery so it's set up the way you want from day one.

There isn't one range number that applies to every golf cart. Range depends on the battery size and condition, cart model, passenger load, speed, terrain, temperature, tire and wheel setup, accessories and how the cart is driven.

Two carts with similar batteries can have very different real-world range depending on how and where they're used. Hills, higher speeds, heavier passenger loads and larger or more aggressive tires can all increase energy consumption.

When comparing carts, don't look at the advertised range number alone. Battery capacity, drivetrain efficiency and your actual driving habits all matter.

At Freedom Custom Carts, we'll help you compare the battery and range capabilities of different carts based on how you actually plan to use one — whether that's around the neighborhood, on the golf course or for longer community drives.

Start with how you plan to use the cart. Neighborhood driving, golf, longer community trips, hauling passengers and street use can all point you toward different carts.

Consider the battery and range, seating capacity, ride quality, performance, standard features, storage and accessories you actually need. If you'll be driving on public roads, it's also important to understand the difference between a Street Ready cart and a properly certified LSV / Street Legal vehicle.

Don't overlook warranty, parts availability and service after the sale. A golf cart is a vehicle you'll own and maintain for years, so having local support can be just as important as the features it has on day one.

Freedom Custom Carts carries multiple brands, which gives you the opportunity to drive and compare different carts side by side. Rather than telling you there's one “best” golf cart, we'll help you find the one that best fits how you'll actually use it.

The location of the serial number and model information varies by manufacturer and model. It may be found under the seat, near the dashboard or glove box, on the frame, or on a manufacturer identification plate or sticker.

If you purchased your cart from Freedom Custom Carts, this information may also be listed on your Bill of Sale.

The year, model and serial number are especially helpful when ordering parts, scheduling service or identifying the correct accessories for your cart.

If you’re having trouble identifying your cart, send Freedom Custom Carts a photo of the serial number or identification plate and we can help determine the make, model and year when possible.

It depends on the type of vehicle.

Freedom Custom Carts sells traditional Personal Transportation Vehicles (PTVs) that typically have a manufacturer serial number or identification number rather than a traditional vehicle VIN.

We also sell Low-Speed Vehicles (LSVs) that have a VIN, Manufacturer’s Statement of Origin (MSO) and the documentation needed for registration and titling.

If you purchased your cart from Freedom Custom Carts, your Bill of Sale and accompanying paperwork will identify the vehicle and the documentation provided with it.

If you’re unsure whether your cart is a PTV or LSV, contact us with the make, model, year and serial number or VIN and we can help point you in the right direction.

Both can be great choices. The right option really comes down to your budget, how you plan to use the cart, which features matter most to you and how long you expect to keep it.

A new cart gives you the latest styling, technology and features, along with the benefit of starting with a vehicle that has no previous wear. Depending on the brand and model, you may also get stronger warranty coverage and newer lithium battery, safety and convenience features.

A pre-owned cart can offer excellent value, especially if it already has desirable accessories or upgrades. With any used cart, though, the year, overall condition, battery age, previous use and existing equipment all matter when determining whether it is truly a good value.

One thing that surprises a lot of shoppers is that some new carts can be priced very close to certain pre-owned carts. That’s why we recommend keeping an open mind and comparing the complete package rather than assuming used will always be the cheaper or better option.

Just as important is who you buy from. Whether you choose new or pre-owned, make sure you’re buying from a reputable dealer that will stand behind the cart after the sale through warranties, service and ongoing support.

Freedom Custom Carts carries both new and pre-owned options, so we can help you compare them side by side and find the cart that makes the most sense for your needs and budget.

Trade-in value depends on the cart’s make, model, year, condition, battery type and age, accessories, upgrades and current market demand.

Freedom Custom Carts accepts trade-ins toward the purchase of another cart, but we do not purchase used carts outright.

If your main goal is getting the most money possible for your current cart, selling it privately will usually bring more. When we take a cart on trade, we have to account for the cost of inspecting and servicing it, making any needed repairs, replacing batteries when necessary, reconditioning it for resale and standing behind it after the sale.

The benefit of trading is convenience. You avoid listing the cart, dealing with messages, arranging showings, negotiating with buyers and handling the sale yourself.

If you’re considering a trade, send us the cart’s make, model, year, battery information, accessories and several current photos, and we can let you know whether it’s something we can consider toward your next cart.

An older golf cart isn’t necessarily a bad cart. If the frame and chassis are solid, major components are in good condition and replacement parts are still readily available, repairing or upgrading the cart you already own can make a lot of sense.

The decision becomes harder when the cart needs several major repairs at the same time, has significant rust or structural issues, uses outdated components that are difficult to source, or needs batteries, electrical work and mechanical repairs all at once. At that point, the total investment can begin approaching the cost of a newer cart with updated technology, warranty coverage and features.

How you plan to use the cart matters too. A cart used occasionally around the neighborhood may justify a different level of investment than one you depend on every day.

Freedom Custom Carts can inspect your cart and help you understand what it needs before you decide. We’ll give you the repair options and let you compare that investment against replacing or upgrading the cart.

If your Club Car Onward will not power on, start with the basic power checks below. Onward models can vary by year and battery system, so the exact troubleshooting steps may differ between lithium and flooded lead-acid carts. Club Car’s current Onward lineup includes both lithium-ion and flooded lead-acid electric configurations.

Check these items first:

1. Make sure the key switch is turned ON and the Forward / Neutral / Reverse selector is in Neutral (N).
2. Check the Tow/Run switch, if equipped. Make sure it is in the RUN position for normal operation.
3. Make sure the battery pack has power. On lithium Onward models, the battery-management system protects the pack and may prevent operation if a fault or low-charge condition is present.
4. Connect the cart to the proper charger and confirm that charging begins. If the battery is very low, allowing it to charge may restore normal operation.
5. Make sure the charger is disconnected before attempting to drive the cart.
6. Inspect the visible battery connections and wiring for anything loose, disconnected, damaged, or overheated.
7. Cycle the cart off and back on. Turn the key OFF, wait several seconds, confirm the Tow/Run switch is in RUN, and then turn the key back ON.

If the cart still will not power on, continue to the next question to learn how to safely get it rolling.

NEXT: MY CART WON’T MOVE. HOW DO I GET IT TO ROLL?

If your Evolution cart will not power on, start with a few basic checks. A low battery can usually be recharged normally, but a battery that has been deeply discharged may become too low for the onboard charger to recognize and begin charging on its own.

Check these items first:

1. Make sure the cart is safely parked and the direction selector is in Neutral (N).
2. Make sure the vehicle is turned on correctly using the key switch or power button for your model.
3. Check the battery state of charge. If the battery is low, connect the cart to the proper charger and give it time to begin charging.
4. Confirm that the charger actually starts charging. If the cart has been sitting for an extended period or the battery has become deeply discharged, the onboard charger may not recognize the battery.
5. Check the display for any warning or fault messages that may indicate a battery or electrical issue.
6. Inspect the visible battery cables and connections for anything loose, disconnected, damaged, or overheated.
7. Cycle the cart off and back on. Turn the vehicle OFF, wait several seconds, then power it back on.

If the charger will not start

If the battery is deeply discharged and the charger will not begin charging, stop here and contact Freedom Custom Carts.

In some cases, a deeply discharged lithium battery may need to be professionally brought back to a sufficient voltage before the onboard charger can recognize it and resume normal charging. Do not attempt to jump-start, boost, or apply external power to the lithium battery yourself.

If the cart powers on normally but still will not move, continue to the next question.

NEXT: MY CART WON’T MOVE. HOW DO I GET IT TO ROLL?

Need the owner’s manual for your specific Evolution model?
Evolution Owner’s Manuals

Looking for more D5 ownership and battery-care tips?
Evolution’s D5 Owner Onboarding Guide covers charging, storage, maintenance, pre-drive checks, and other best practices. Evolution D5 Owner Onboarding Guide

If your Evolution powers on but will not drive and you need to move it, first place the cart in Neutral (N) and make sure the normal parking brake is fully released.

To get the cart ready to roll:

1. Park the cart on level ground and secure it so it cannot move unexpectedly.
2. Turn the vehicle OFF.
3. Place the direction selector in Neutral (N).
4. Make sure the normal parking brake is fully released.
5. Check whether the cart will roll freely.

If the cart still will not roll, do not force or drag it. Your Evolution may have an electronic motor brake that must be manually released before the cart can free-roll.

• Classic Plus: uses a manual parking-brake pedal.
• D5 and D-Max: use an EM brake with a manual release handle/knob.
• Forester: the motor-brake release system can vary by configuration.

NEXT: THAT DIDN’T WORK. WHAT SHOULD I DO NEXT?

Important: Never force or tow an Evolution that will not roll freely. A parking brake, EM brake, or drivetrain component may still be engaged, and forcing the cart can cause damage.

Need the owner’s manual for your specific Evolution model?
Evolution Owner’s Manuals

Looking for more D5 ownership and battery-care tips?
Evolution’s D5 Owner Onboarding Guide covers charging, storage, maintenance, pre-drive checks, and other best practices. Evolution D5 Owner Onboarding Guide

If your Evolution D5 or D-MAX still will not roll after placing the cart in Neutral, the electronic motor brake may still be engaged.

D5 and D-MAX models use a manual EM-brake release knob/handle generally located under the rear seat area, though the exact location may vary on 2+2 models. This allows the electronic brake to be released so the cart can free-roll.

Important: Once the EM brake is released, the cart can roll freely and may begin moving immediately. Perform this procedure only on level, stable ground with the wheels securely chocked. Keep the cart under control at all times and never attempt to release the brake on an unsecured incline.

To manually release the motor brake:

1. Park the cart on level ground and securely chock the wheels.
2. Turn the vehicle OFF and place the direction selector in Neutral (N).
3. Lift the rear seat and locate the manual EM-brake release knob/handle.
4. Slowly turn the release knob counterclockwise to begin releasing the electronic brake.
5. Continue turning gradually until the brake releases and the cart can roll freely.
6. Do not release the brake abruptly. Keep the cart secured and under control while adjusting the mechanism.
7. Move the cart only as far as necessary to reach a safe location.
8. Once the cart is safely positioned, securely chock the wheels again and return the brake-release mechanism to its normal operating position before driving the cart.

If the brake does not release normally or the cart still will not roll, stop and contact Freedom Custom Carts before attempting to force or tow the vehicle.

Forester and Classic Models: The brake-release mechanism is generally located under the rear seat area, but the exact location and style may vary by model and configuration. Some carts use a release knob, while others use a release handle at the motor brake. If you cannot locate the brake-release mechanism, review the owner’s manual for your specific vehicle or contact Freedom Custom Carts for assistance.

Note: Brake-release procedures may vary by model year and configuration. Always refer to the owner’s manual for your specific vehicle. Evolution Owner’s Manuals

If your Club Car Onward has power but will not drive and you need to move it, first place the cart into Tow mode.

To get the cart to roll:

1. Park the cart on level ground and securely chock the wheels.
2. Turn the key switch to OFF.
3. Place the Forward / Neutral / Reverse selector (FNR) in Neutral (N).
4. Locate the Run/Tow switch and move it from RUN to TOW.
5. Wait a few seconds, then check whether the cart will roll freely. In TOW mode, the vehicle’s motor-braking functions are disabled so the cart can be moved or towed.
6. When you are finished moving the cart, return the Run/Tow switch to RUN. Club Car instructs users to wait about 10 seconds after switching back to RUN before operating the vehicle.

If the cart still will not roll after placing it in Neutral and switching to TOW, continue to the next question.

NEXT: THAT DIDN’T WORK. HOW DO I MANUALLY RELEASE THE PARKING BRAKE?

If your Club Car Onward still will not roll after placing the FNR selector in Neutral and moving the Run/Tow switch to TOW, do not force the cart to move.

Check these items:

1. Make sure the key switch is OFF.
2. Confirm the Forward / Neutral / Reverse selector (FNR) is in Neutral (N).
3. Confirm the Run/Tow switch is fully in the TOW position. On some lithium Onward models, this may be labeled TOW/STOW.
4. Make sure the foot-operated parking brake is fully released.
5. Check whether the cart will now roll freely.

If the cart still will not roll with the FNR in Neutral, the Run/Tow switch in TOW, and the parking brake fully released, stop troubleshooting and have the cart inspected before attempting to tow or drag it. A mechanical brake, drivetrain, or other component may still be preventing the cart from rolling.

If your Atlas cart will not power on after sitting unplugged, the lithium battery may have entered sleep mode. Atlas uses sleep mode to help conserve battery charge while the cart is not being used.

To wake the battery:

1. Make sure the cart is safely parked and the FNR selector is in Neutral (N).
2. Try plugging the cart into a standard 110V outlet using the onboard charger. In many cases, incoming power will wake the battery automatically.
3. If the battery does not wake, remove the front seat base.
4. Locate the battery control button under the seat.
5. Press and hold the green button for at least 5 seconds.
6. Listen for a pronounced click. This indicates the battery has awakened.
7. Confirm that the display has powered on and that the main power switch is in the ON position.
8. Disconnect the charger before attempting to drive the cart.

If the cart still will not power on, stop troubleshooting and contact Freedom Custom Carts so we can help determine whether the battery is deeply discharged or another issue is preventing the cart from powering on.

NEXT: MY CART WON’T MOVE. HOW DO I GET IT TO ROLL?

Video: Atlas — How to Wake Your Battery from Sleep Mode

Note: Earlier Gen 1 Atlas models use a different battery-control button configuration and may require a different wake-up procedure.g.

If your Atlas has power but will not drive, start by placing the cart in Neutral (N) and checking whether it will roll freely.

1. Turn the ignition key to OFF.
2. Place the Forward / Neutral / Reverse selector (FNR) in Neutral (N).
3. Turn the main switch under the front seat to OFF.
4. Check whether the cart will roll freely.

If the cart still will not roll, the electronic parking brake is likely still engaged and will need to be manually released.

NEXT: THAT DIDN’T WORK. HOW DO I MANUALLY RELEASE THE PARKING BRAKE?

If your Atlas still will not roll after placing the cart in Neutral and turning the main switch OFF, the electronic parking brake is still engaged and must be manually released before the cart can be moved or towed.

To manually release the electronic parking brake:

1. Turn the ignition key to OFF.
2. Securely chock the wheels so the cart cannot move unexpectedly.
3. Place the Forward / Neutral / Reverse selector (FNR) in Neutral (N).
4. Turn the main switch located under the front seat to OFF.
5. Under the seat, locate the red and black wire coming from the positive battery terminal on the lithium battery case and remove its protective plug cover.
6. Locate the nearby yellow and green wire labeled “EM brake” and disconnect it from its normal connection.
7. Connect the yellow and green EM-brake wire directly to the red and black wire coming from the positive battery terminal. This releases the electronic parking brake and allows the cart to roll.
8. Once the brake has released, remove the wheel chocks only when you are ready to move the cart.
9. Move or tow the cart only as far as necessary. If towing is required, use a properly rated tow strap and keep the towing speed below 5 mph.
10. Once the cart is safely positioned and secured, restore the EM-brake wiring to its normal configuration before returning the cart to regular operation.

Freedom Custom Carts also has a step-by-step Atlas video showing how to switch the cart from Run to Tow mode.

If your E-Z-GO RXV will not power on, start with the basic power checks below.

Check these items first:

1. Make sure the key switch is turned ON and the direction selector is in Neutral (N).
2. Check the Run/Tow switch. Make sure it is in the RUN position for normal operation.
3. Make sure the battery pack has power. If your RXV is equipped with a lithium battery, the battery may need to be woken or reset after sitting, becoming deeply discharged, or entering protection mode.
4. Check that the charger is disconnected from the cart. Some RXV models will not drive while the charging system is connected.
5. Inspect the main battery connections and cables for anything loose, disconnected, or visibly damaged.
6. Try cycling the cart off and back on. Turn the key OFF, wait several seconds, confirm the Run/Tow switch is in RUN, and then turn the key back ON.

If the cart still will not power on, continue to the next question to learn how to safely get it rolling.

NEXT: MY CART WON’T MOVE. HOW DO I GET IT TO ROLL?

If your E-Z-GO RXV has power but will not drive and you need to move it, first try the normal tow procedure. RXV electric carts use the IntelliBrake automatic parking-brake system.

To get the cart to roll normally:

1. Turn the key switch to Neutral (N).
2. Move the Run/Tow switch to TOW.
3. The IntelliBrake should release and the cart should roll freely.

If the cart has completely lost power, the Run/Tow switch may not be able to release the IntelliBrake. In that situation, continue to the next question for the manual brake-release procedure. E-Z-GO

NEXT: THAT DIDN’T WORK. HOW DO I MANUALLY RELEASE THE PARKING BRAKE?

If your E-Z-GO RXV still will not roll after placing the cart in Neutral and moving the Run/Tow switch to TOW, the IntelliBrake may not be releasing. In the event of a complete loss of power, certain RXV models have a manual emergency brake-release procedure.

Before beginning, turn the key to OFF, securely chock the wheels, and confirm that the instructions and connector numbers on your cart match this procedure.

On applicable RXV models, the connectors are identified as:

1 – Primary Power
2 – Primary Power Connection
3 – Auxiliary Power
4 – Weather Pack Seal

To manually release the IntelliBrake:

1. Turn the key switch to OFF and securely chock the wheels so the cart cannot move unexpectedly.
2. Locate the emergency brake-release label and numbered connectors. On applicable RXV models, the instructions are located beneath the controller splash shield or Run/Tow cover.
3. Remove Weather Pack Seal #4 from Auxiliary Power connector #3.
4. Disconnect connector #2 from Primary Power connector #1.
5. Connect Auxiliary Power connector #3 directly to Primary Power connector #1. This releases the IntelliBrake and allows the cart to roll.
6. Move the cart only as far as necessary to reach a safe, level location, then immediately chock the wheels again.
7. Once the cart is secured, disconnect #3 from #1 and restore the original connections according to the brake-release label on your specific RXV.
8. Before returning the cart to normal operation, make sure the Run/Tow switch is returned to RUN.

Freedom Custom Carts also has a step-by-step video showing this procedure. The video first demonstrates the emergency IntelliBrake release by connecting Auxiliary Power connector #3 to Primary Power connector #1. If your only goal is to get the cart rolling, stop once the brake has released and the cart can be safely moved.

The video then continues into complete motor-brake removal. That is a more involved service procedure and is not normally necessary just to move a disabled cart. Complete motor-brake removal should be treated as a last-resort service procedure and performed only by qualified personnel.

Because RXV configurations can vary by model year and powertrain, confirm that this procedure and the numbered connections shown apply to your specific cart before proceeding.

If the procedure progresses to complete motor-brake removal, do not drive the cart with the motor brake removed. Any repositioning should be done only on level ground with the cart fully controlled and with at least two capable adults assisting. Never attempt to move a brake-disabled cart on an incline.